At Turners Wreckers, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use and protect it, and your rights regarding your data when you interact with our website and services.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other details you provide when contacting us for services, requesting a quote, or filling out forms on our website.
• Vehicle Information: Information about your vehicle, such as make, model, condition, and location, which is necessary to provide you with our services.
• Usage Information: We automatically collect information about your interaction with our website, such as your IP address, browser type, pages viewed, and the time spent on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your requests, provide quotes, and arrange vehicle pickups or other services.
• To Improve Our Website: We analyze usage data to improve the functionality, design, and user experience of our website.
• To Communicate with You: We may use your contact information to respond to inquiries, provide updates on your service request, and send information related to our services.
• For Legal Obligations: In some cases, we may need to use your information to comply with legal obligations, such as tax or regulatory requirements.

3. Information Sharing and Disclosure

Turners Wreckers does not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party providers who assist us in delivering our services (e.g., payment processors, towing services). These providers are bound by contractual obligations to protect your data.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.

4. Data Security

We prioritize your data security and have implemented measures to protect your information from unauthorized access, alteration, and disclosure. However, please be aware that no data transmission over the internet can be guaranteed as completely secure.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• Access and Correction: You may request access to the personal information we hold about you and correct any inaccuracies.
• Deletion: You may request the deletion of your personal data, subject to certain exceptions, such as legal requirements.
• Opt-Out: If you no longer wish to receive communications from us, you may opt out by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Turners Wreckers
Address: 91A Austin Street, Onekawa, Napier
Contact Number:  027 6234 742 
Email: support@turnerswreckers.co.nz